Privacy Policy

What data we collect

We may collect the following information:

  • name and title of primary contact
  • contact information including email address
  • primer details
  • SNPCheck results
  • User IP Addresses
  • Usage Statistics

What we do with the information we gather

We require this information to provide the SNPCheck service and in particular for the following reasons:

  • Your name and contact details allow us to manage your subscription. We may contact you using these details in order to manage your subscription
  • Primer details allow us to provide the SNPCheck service and reproduce saved results
  • We may periodically send emails containing information about the SNPCheck service using the primary contact e-mail you provide
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use market research information to improve the SNPCheck service
  • IP Addresses and Usage Statistics are monitored to ensure that all service usage is within the stated terms and to allow us to efficiently manage the service


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

  • We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so
  • We will not sell, distribute or lease information about our primers or SNPCheck results to third parties unless you ask us to do so or are required by law to do so
  • You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact us using our online form
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect